The Coldwell Banker Wallace & Wallace, Realtors West Town Office is comprised of approximately 70 real estate agents. The West Town Office combines the Residential Division, Commercial Division, Relocation Department, and its own personal loan officer, Betsie Hughes with Monarch Mortgage. The West Town Office is where all of the new agent training classes are held. The Training Director for the Company, Mike Pappas, holds his license at the West Town Office. The Principal Broker, Beth Stewart, says, 'It is our greatest desire to help agents grow their business.' Because training and continued education is so important as part of the CBWW real estate model, the office continually has classes that will enhance education and inform their agents what's the latest and greatest trends of real estate and any new laws that effect our clients from the Tennessee Association of Realtors. 'Our model is built around a traditional real estate model,' said Beth Stewart. 'Our agents work hard, receive competitive splits, and in turn, receive a high level of support.' This type of support goes straight to our customers. Our listings are advertised in a high- quality color magazine and virtual tours are made available to all of our listings. We also advertise our inventory on numerous websites. In addition to this, we help educate all buyers on the buying process. Our ultimate goal is to make the customer happy at the end of every transaction.