Robin is so dedicated to her clients and so focused on meeting their needs that she makes an extraordinary offer. If, for any reason, you're not completely satisfied with her service, Robin will return to you her portion of the transaction commission. It's this real estate professional's way of underlining the fact that nothing is more important to her than her client's complete satisfaction. 'It's one thing to say you're committed to excellent service,' Robin notes. 'I feel it's essential to show it as well, and that's the reason for this guarantee.'